Our solutions
We have established over 75 community clinics with Integrated Care Boards (ICBs) across the UK. Our direct access services are directly bookable on the NHS e-Referral Service (e-RS) and our platform of multiple locations provides greater patient choice and reduced waiting times.
Contracts are delivered under a variety of options, such as Any Qualified Provider (AQP), prime provider or direct award. Diagnostic Healthcare has the infrastructure and the expert clinical support to provide a service to suit all primary care partners.
Diagnostic Healthcare can support any local infrastructure to deliver diagnostics for ICSs, ICBs, GP Federations and Primary Care Networks (PCNs).
How can Diagnostic Healthcare support NHS Primary Care customers?
- Increasing diagnostic service capacity in community settings
- Reducing patient waiting times within the ICS Key Performance Indicators (KPIs)
- Offering patient choice of appointments at referral
- Reducing secondary care requests
- Offering services closer to home through a network of community locations
- Delivering excellent patient support through our in house Patient Services team, who have extensive experience of managing primary care patients
- Providing a fully integrated IT system connected directly to the NHS Spine offering directly bookable services on e-RS, achieving a fully managed referral pathway from referral to discharge.
A focus on quality
We have rigorous Quality and Compliance processes throughout the company, ensuring our NHS customers and their patients receive the highest standards of service.
Guaranteed uptime of 99%
Ensures continuous access to advanced imaging equipment with premium maintenance and support, minimising downtime.
Friends and Family Recommendation scores of 99%
99% of our patients would recommend our services to a friend or member of their family.
Patient satisfaction scores of >97%
We monitor our patient satisfaction levels daily across our wide range of services.
ISO Accredited
We have received the following ISO accreditations, showcasing our commitment to quality:
ISO 9001 (Quality Management)
ISO 27o01 (Information Security)
ISO 14001 (Environmental Management)
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